It’s really simple, we’re a small family business.  We treat our customers like they are our friends and family.  If there is something wrong with the items you buy, for example a defect from manufacturing, just let us know via email (sales@naturallysensible.com) or use our contact form, and we will fix the issue.

If you are unsatisfied with your purchase and would like a refund, you have 30 Days from the time of purchase to contact us and and send back the item.  Customer pays return shipping costs.  Once item is returned and there is no obvious customer damage to item, a 100% Full Refund will be issued to customer for the Purchase Price of the item. Shipping costs are not included in refunds.